Find a tour that you like and buy/ download it. It will then be available for you to use. Each tour has an interactive map (you can zoom in and out and hit play on stops in the map) as well as images audios and transcripts at each stop that you can listen to and enjoy at your own pace

You will have access to a tour for a minimum of 1 year after buying/ downloading. You can go back and listen to the tour any number of times. Please note that there maybe changes to the tour by the creator in that time

Unfortunately not. The tour is meant for a single person for the best possible experience. If travelling in a group, we recommend buying one for each person.

Yes, you can access the tour on multiple devices but please note that you maybe logged out of one device when logging into another

You will receive an email from Tourific upon booking a tour on any platform. this contains unique codes and instructions. Open the Tourific app and go to the 'Tour Code' section. Use one unique code per person and sign in to activate your access. Once registered, the tour will be downloaded to your app. You can find it in the 'downloads' section for offline access anytime.

No, you need internet access only at the time of buying/ downloading the tour. Once it is downloaded (you can see it in the downloads section), you are free to use it on your device without having to worry about internet access.

We review our tours and continuously test our app but in case you face any issues please reach out to us at support@tourific.org (mailto:support@tourific.org)and we will sort it out for you. If you are not satisfied, we will refund the amount to you

Make sure that you have entered the coupon code correctly and that other members of your group (if you have booked for more than one person) have not already used the coupon code. If the issue persists, please contact us by writing to support@tourific.org

Please note that you will receive tour codes one day before your booking (if booked in advance), on the morning of the tour if booked on the previous day or within an hour if booked on day of the tour. Please check your spam folder if you cannot find the email before contacting us.