How to use the app
Frequently asked questions
It is incredibly simple. You can buy your tour directly on our website (in which case you will instantly receive an activation code via email to enter in the app) or purchase it directly on the Tourific app. Once purchased, the tour automatically downloads to your smartphone.
When you arrive at the destination, just press play and walk at your own pace. The app features built-in Google Maps integration, using your phone's GPS to help you navigate from stop to stop. Each location includes audio narration, written text, and photos so you always know exactly what to look for. No large groups and no fixed schedules to follow.
This tour is designed for first-time visitors, couples, solo travelers, and anyone who prefers exploring without the constraints of a rigid group. If you enjoy history, architecture, local stories, and discovering hidden gems beyond the typical tourist paths, Tourific is perfect for you.
You don't need to be particularly tech-savvy to use the app, and each tour includes simple navigation with photos. If you'd like to see how everything works before purchasing, you can also download our free Athens tour and experience the app for yourself.
You will receive an email from Tourific upon booking a tour on any platform. this contains unique codes and instructions. Open the Tourific app and go to the 'Tour Code' section. Use one unique code per person and sign in to activate your access. Once registered, the tour will be downloaded to your app. You can find it in the 'downloads' section for offline access anytime.
Every Tourific tour remains available for one year from the date of purchase. During that time you can start the tour whenever you like and complete it as many times as you wish. Whether you finish it in one afternoon or return months later for another visit, your tour will still be available in the app.
Yes. If you purchased your tour through the Tourific website or app and decide not to use it, simply email support@tourific.org. We'll process your request in accordance with the platform through which your purchase was made.
If you've already started your tour and aren't satisfied with the experience, you're also covered by our 100% money-back guarantee. We want every traveller to book with confidence, knowing there's no risk in giving Tourific a try.
Each code is 6 characters (No spaces or special characters). Make sure that you have entered the coupon code correctly and that other members of your group (if you have booked for more than one person) have not already used the coupon code.
If the issue persists, please contact us by writing to support@tourific.org
Yes! If you are organizing a trip for a large family, a school field trip, a commercial travel group, or a corporate retreat, we can provide custom bulk discount rates. Please reach out to our team directly at support@tourific.org with your target destination and group size, and we will happily set up a discounted package tailored to your needs.
No. Tourific provides the self-guided audio and navigation experience. Our routes are specifically designed to be fully enjoyed from the outside without requiring you to pay for entry into attractions. However, if a landmark catches your eye and you want to explore the inside in more detail, you can easily purchase entry tickets separately directly from the venue.
We review our tours and continuously test our app but in case you face any issues please reach out to us at support@tourific.org and we will sort it out for you. If you are not satisfied, we will refund the amount to you
